ContentFlip

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or use our website, www.contentflip.ai ("Site"), operated by Knocking Your Socks Off LLC ("Company" or "We") and our affiliates.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain "Device Information" using technologies such as cookies, log files, web beacons, tags, and pixels.

  • Cookies: Data files that may include an anonymous unique identifier. Learn more.
  • Log files: Track actions on the Site, including IP address, browser, ISP, pages visited, and timestamps.
  • Web beacons / tags / pixels: Electronic files to monitor browsing behavior.

When you register for an account or make a purchase, we collect "Account Information," which may include your name, email address, and password.

If you subscribe to a paid plan, our third-party payment processor (e.g., Stripe) will collect "Payment Information." We do not store your full credit card number.

USE OF GOOGLE USER DATA (YOUTUBE API)

To provide our video analysis features, `contentflip.ai` optionally connects to your Google Account to access data from your YouTube channel. This section of our Privacy Policy describes our practices in accordance with the Google API Services User Data Policy.

Data Accessed:

We request specific, read-only scopes from the Google API to access your YouTube data. This includes:

  • https://www.googleapis.com/auth/youtube.readonly (To view your video list, public statistics, and transcripts)
  • https://www.googleapis.com/auth/yt-analytics.readonly (To view your private analytics like audience retention and traffic sources)

We only access the minimum data necessary to perform the requested analysis.

Data Usage:

Your Google user data is used exclusively to provide and improve the `contentflip.ai` service. Specifically, we use your data to:

  • Download your video transcripts to be analyzed by our system.
  • Retrieve your audience retention graphs to cross-reference with your transcript.
  • Find competitor videos based on your channel's content.
  • Display your video performance data within your `contentflip.ai` dashboard.

Your data is **not** used for any other purpose, such as advertising. Its use strictly complies with Google's Limited Use Policy.

Data Sharing:

We do not sell your Google user data. We only share your data with third-party services as necessary to provide the app's core functionality. Specifically:

  • We may send text from your video transcripts (which may include Google user data) to OpenAI's API to perform AI-powered story and structural analysis. We do not send your channel ID or any private analytics data to OpenAI.

We do not share your Google user data with any other third parties not listed here.

Data Storage & Protection:

All Google user data is handled with strict security measures:

  • Sensitive data, such as OAuth refresh tokens, is stored securely and encrypted at rest.
  • All data transmission between our application and Google's servers is encrypted using industry-standard TLS (SSL).

Data Retention & Deletion:

We retain your Google data only as long as it is necessary to provide you with our service.

  • You can disconnect your Google Account from `contentflip.ai` at any time from your account settings.
  • You can request the full deletion of your account and all associated data by contacting us at [YOUR_SUPPORT_EMAIL]. Upon receiving a deletion request, all your personal data, including all cached Google user data, will be permanently deleted from our systems within 30 days.

HOW DO WE USE YOUR PERSONAL INFORMATION?

  • To provide and maintain our service
  • To authenticate your account
  • To communicate with you about your account or service updates
  • To process your subscription payments
  • To screen for potential risk or fraud
  • To provide advertising and promotions based on your preferences

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third-party services to help us provide our service, as described above:

  • We use Stripe to process payments. We do not store your full payment information.
  • We use Google Analytics to help us understand how our customers use the Site. (Opt-out)
  • We use OpenAI to provide AI-powered text analysis.

DATA PROTECTION AND SECURITY

We are committed to protecting your personal information and have implemented appropriate technical and organizational security measures to safeguard it. These measures are designed to protect your data from accidental loss, unauthorized access, use, alteration, and disclosure.

  • Encryption in Transit: We use industry-standard Transport Layer Security (TLS/SSL) to encrypt all data transmitted between your browser and our servers.
  • Encryption at Rest: Sensitive personal information, such as authentication tokens, is stored using strong encryption in our databases.
  • Access Control: Access to your personal information is strictly limited to authorized personnel who have a legitimate business need.
  • Data Minimization: We only collect and process personal information that is essential for providing and improving our services.
  • Vendor Security: We partner with reputable third-party services (such as Stripe for payments and Google for analytics) that maintain high standards of data security.

BEHAVIOURAL ADVERTISING

To opt out of targeted ads:

Or visit the DAA opt-out portal.

DO NOT TRACK

We do not change data collection practices when a Do Not Track signal is detected.

YOUR RIGHTS

If you are a European resident, you have the right to access, update, or delete your personal data. We process your information for legitimate business purposes, and your data may be transferred outside of Europe.

DATA RETENTION

We keep your Account Information for as long as your account is active, or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account at any time.

SMS/MMS MOBILE MESSAGING MARKETING PROGRAM

We only use your information for communication within the Program and do not sell or lease your phone number or data to third parties. We may share data with service vendors but only to fulfill the Program.

California users may request details about third-party data disclosures by writing to:

MoSocks
165 Middlesex Ave #1036
Somerville, MA 02145, United States
info@contentflip.ai

CHANGES

This privacy policy may be updated for legal, regulatory, or operational reasons.

CONTACT US

For questions or complaints, contact us:

contentflip.ai (Knocking Your Socks Off LLC)
165 Middlesex Ave #1036
Somerville, MA 02145, United States
info@contentflip.ai